Customer Reviews & Review Of The Month - Wingback
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Customer Reviews



★ REVIEWS OF THE MONTH 

Scroll down to leave your feedback and be in with the chance of featuring as one of our reviews of the month.

Five star customer reviews of the Everyday Pack 21L by Wingback
Wingback - review of the month


Based on 2266 reviews
92%
(2090)
3%
(79)
2%
(34)
1%
(28)
2%
(35)
G
Mechanical Pen - Brass
Gordon Scott (Leeds, GB)
Good service

Good service, hoping to receive my pen soon

Z
Cash Wallet - Whisky
Zubair Dalal (Mumbai, IN)
Cash Wallet

The quality is good but unfortunately despite it being a cash wallet, cannot put many pound bills as its slightly smaller in width when folded

Hi Zubair,

The Cash Wallet can hold a deceptively large amount of notes - I'll email over a video for you which should be helpful.

The leather can be a bit tight over the first few weeks so that could also be contributing to issues getting a lot of notes in, give it a few weeks to soften and you'll be golden!

All the best,

Megan

N
Mechanical Pen - Brass
Nolan Harmon (Missouri Valley, US)
As Advertised

Well built, beautiful designed and elegant. Very pleased.

S
Key Cache - Brass
Steve McKenna (Loughton, GB)

Key Cache - Brass

J
Mechanical Pen - Steel
Jared Arnold (Craig, US)
Superb Quality

This pen is amazing. Extremely well made and very durable. I love my new pen.

S
Key Fob - Brass
Sten Waterman (Reading, GB)
Disappointingly lightweight

I love the pen, great heft, design and tactility. The key fob however lacks that heft, its also small. I’ll use it, but it’s not what I was hoping for and doesn’t justify the cost. Hoping for better in the future

Hi Sten,

Sorry to hear the fob isn't quite right for you. We keep the fob lightweight by design as it's an into product to the wider EDC range...perhaps the loop or cache would work better for you. If you'd like to discuss an exchange get in touch and I'll be happy to help.

Thanks,

Megan

A
Key Cache - Titanium
Andy (Gosport, GB)
Top tier service

Received great customer support after Royal mail managed to lose my parcel. As for the product itself? It's a sturdy cash fob that doesn't require a degree in origami to use, which is exactly what I was looking for.

I
Mechanical Pencil - Titanium
Incey (Wandsworth, GB)
Ti Pencil

Long before ASMR became a thing, i enjoyed well constructed, well engineered items. No one will know the brand but i know as i use the pencil that it is perfectly engineered and truly functional. I love it.

G
Mechanical Pen - Brass
George Markwick (Indio, US)
Well designed

Exceptional product, well designed and crafted

B
Mechanical Pen - Brass
Brendan Harder (Hyattsville, US)
If There's a More Satisfying Ballpoint to Write With, I Don't Want to Know About It.

Seriously, I loved my Titanium Wingback Pen so much that within a month of bringing it to the office, I came back and ordered this Brass Pen to carry around in a custom planner I'm getting from somewhere else. The Pen beat the planner to my house, so I've had several weeks to evaluate the difference in materials. Folks... it's a BIG difference. In addition to being every bit as precise, tactile, and comfortable as its sibling, the Brass Pen feels about twice as heavy, and that's actually a good thing. Why? Because my Titanium work Pen's lightness is ideal for when I need to be accurate and efficient (and the sturdiness for when I run it over with my rolling chair again), but the conscious intent that the Brass Pen makes me put into the process is perfect for when I want to live every line I write. It's great for my intentional note-taking, journaling, and scheduling, but you could probably use it for whatever you wanted - it's that good a pen.

In fact, just by way of wrap-up, I'd go so far as to say anyone with the means and the opportunity for use should look into trying a Wingback Mechanical Pen. They're a bit short, which takes some getting used to, but that's my only complaint with regards to the pen itself - they're pitch-perfect marvels besides, and the Fisher Space Pen cartridge is worth every penny (and can probably fit your other pens too, with an adapter). I can't vouch for Wingback's fountains and pencils, but they do make those too, if ballpoints aren't your speed. Then again, if ballpoints aren't your speed... Why are you reading this review?

Picture: A Wingback Mechanical Pen in Brass sits atop several colorful journals. Visible on the Pen is the engraving, "All Glory to the Firemind".

J
Winston Card Holder - Chestnut
Jon Spiteri (Tower Hamlets, GB)
Love my new wallet so much.

It's beautifully made and feels so good.

M
Mechanical Pen - Brass
MG (Madrid, ES)
Shh!!

This is a present for my wife’s 70th, later on this year. It is beautifully engineered & the weight is well balanced. I also ordered a leather pouch, into which it fits snugly.

R
Winston Wallet - Whisky
Rob (Gloucester, GB)
Winston wallet

Already had a Cashwallet and a Winston Cardholder but persuaded myself that I needed a Winston Wallet . Addicted to the brand.

B
Winston Card Holder - Charcoal
BARRY TAYLOR (Liverpool, GB)
Amazing wallet

Extremely well made with quality products best wallet I have ever had

A
Key Fob - Titanium
Anonymous (London, GB)
Great quality

Love the quality and feel of this. It’s just what I’ve been looking for. There were issues with the delivery and there support team responded right away and sorted the issue. I’m already thinking about what to purchase next.

J
Mechanical Pencil - Steel
Jack Dilanian (Arlington, US)
Titanium Mechanical Pencil

just received my steel second Titanium mechanical pencil and i am highly impressed. i had a bit of an issue with the first one which i expressed to Wingback's customer support team and within a timely manner they got back to me, sent me a replacement which has been amazing and as a result i am incredibly pleased with my overall experience both with their product and service. thank you, Megan and thank you Wingback!

Z
Mechanical Pen - Steel
Zoe Woodruff (Farnborough, GB)
Quality British Design

Prime examples of Great British design which exude quality. Lifelong practical stationary, great as a gift to yourself or others. Great customer service and excellent speed of delivery. Have ordered the pen, pencil, notebook, spares and accessories for all the family and will almost certainly be ordering again as gifts. Beautifully timeless practical design.

M
Fountain Pen - Titanium
Michael Mpliaggos (Frankfurt am Main, DE)
Mixed emotions

I have purchased 4 pens in 4 nib sizes and I am very happy with the look and feel of all the pens. However, I have experienced some problems with the two smaller sizes (fine and extra fine). While the bigger ones cannot be crafted any better than they are, the smaller nibs appear to have a problem with ink flow. While writing in my usual pace the ink doesn‘t seem to flow fast enough. Blank spots in the writing are showing frequently. This is not the case when I write (very) slow or if I apply more pressure. But more pressure leads to wider wider lines…
Anything that can be be done about it?

Best regards
Michael

P
Fountain Pen - Brass
Patrick (Onalaska, US)
Beautiful craftsmanship, excellent customer service

I am very pleased with the quality of this pen, it is truly built to last and a wonderful writing experience. I can't say enough for the customer service as well. I had an issue with the nib I received and Megan sorted things out straight away.

T
Fountain Pen - Titanium
Tobias Bischkopf (Amsterdam, NL)

Fountain Pen - Titanium

Hi Tobias,

Sorry to see you're not happy with your fountian pen, if you could provide a bit of detail I'd love to help get this sorted for you.

Thanks,

Megan

P
Key Fob - Brass
Passy Ho (Taichung, TW)
Item missing and email never replied

My order was lack of one item, and I had email to customer service twice, but there is no respond

Hi Passy,

So sorry I missed the email regarding your steel key ring. I will pop over a reply now with some options for you.

Alll the best,

Megan

S
Everyday Pouch 1L
Simon Bodycoat (Perth, AU)
Love my Wingback Stuff!

My new Wingback Everyday Pouch is the perfect carrier for my other Wingback stuff.
Exceptional quality as always.
Thanks team.

M
Fountain Pen - Titanium - Kickstarter
Manos Felice (London, GB)
Broken Process

I'm sadly resorting to providing a disappointing experience with Wingback Pens when I purchased one of their recent pens via a Kickstarter campaign. I have purchase a few products via Kickstarter and this is the first one that's caused me an issue. I specifically paid for an inscription, filled out what I wanted on my pen, but it arrived without the inscription I paid for. During my attempts to highlight the issue with Megan, I was repeatedly told that I would have to pay for it to be returned when in my opinion, this wasn't my fault and clearly something went wrong during the process that resulted in my pen arriving 'NOT AS DESCRIBED' or PAID FOR. The proof was gladly supplied by myself and still no responsibility was taken or service offered to rectify the situation without me having to pay, which I find unacceptable and therefore I've decided not to return my pen, leaving the situation unresolved and a distaste for dealing with this company.

Hi Manos,

Thanks for sharing your thoughts. During our discussions I highlighted that you did not include any inscription detail on your order so none was included on your pen order. Without this information we obviously do not have the detail to pass on to our engraver, as such your pen was sent plain.
We agreed that you paid for the inscription during the campaign but did not include the detail on the order which has lead us to this point. I am still more than happy to get your pen back to be engraved and only asked for you to send it back to our studio so i can get that sorted for you. The offer remains so please do let me know if you'd like to get that resolved and we can go from there.
All the best.

S
Mechanical Pen - Brass
Scott (Somersby, AU)
HOLD FAST

Stay true, never compromise in life.

Love my pen, it is perfectly balanced weight and uncompressed.

P
Key Cache - Titanium
Paul (Craigavon, GB)
High quality product, but …

High quality build, and neat looking key fob, but I seriously doubt that I could ever fold UK plastic notes to fit into it (I haven’t even dared risk losing one in the process yet).

Hey Paul,

Really glad you like the Key Cache. The note folding is surprisingly easy actually, here's a video showing the best way to do it!
https://www.youtube.com/watch?v=2hBWyJJPMXg

Customer Reviews